FREQUENTLY ASKED QUESTIONS

  • Did you leave your wallet/keys/phone behind at Springrock? Please get in touch here and our team will be in touch.  

  • Unfortunately due to the age of the building we do not have an elevator. Access to Springrock is via stairs only.

    The venue has both paper menus and utilises Me&U online ordering which is compatible with screen readers.

  • Reservations are able to bring in a cake for your celebration. Please note; we aren’t able to store these in the venue and we don’t cut or serve the cake for the table. We offer a range of desserts to order.

  • The nearest tram stop is at Bourke St & Spring St which serve the 86 and 96 tram lines. The nearest train station is Parliament which has a subway entrance on the corner of Bourke St & Spring St

  • There is limited street parking on Bourke St in front of the restaurant, most bays have a limit of 1P (one hour) during the day. After 6.30pm, many bays have a limit of 2P (two hours). Most restrictions in the CBD end at 8.30pm.

    There are also a number of commercial car parks nearby with the closest being Wilsons Parking and Safe City Car Park both accessible from Little Collins St.

  • Minors can generally enter the venue whilst under the supervision of their legal parent or guardian. Please note; it is up to the managers discretion on the day to determine if the venue can admit minors.

  • We sure do! 

    Our menu can be viewed on our website here, if you have a specific dietary requirement or question don’t hesitate to get in touch!

  • Recently visited Springrock and require a copy of your receipt? Please get in touch here and our team will be in touch. 

  • If your reservation size isn’t available via the website or you want to host an event at Springrock, please send our team an enquiry here.

  • Springrock strives to create a safe & inclusive space for everyone. If you experience antisocial behaviour in the venue please don’t hesitate to speak to a staff member.

  • If you're passionate about exceptional food, drinks, and great company, we’d love to hear from you! 

    The Fancy Hank’s Group runs three of Melbourne’s leading venues, all in the heart of the CBD. By joining us, you'll have the opportunity to grow and learn in a dynamic environment, amongst a team  of fun-loving professionals.

    All current positions are advertised online here.

  • Want to speak to us about something? Please send us an email info@springrock.com.au and we will be in touch